Augusta Court care home, Chichester
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds46
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2018-10-04
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe a place where residents stay occupied through daily activities and entertainment programmes. The team brings warmth to their work, showing both kindness and professional skill when supporting residents through confusion or frailty.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement52
- Food quality52
- Healthcare52
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2018-10-04
Is this home safe?
Is the care effective?
The Effective domain was rated Good, indicating that inspectors were satisfied with how the home assesses and meets residents' needs, including care planning, healthcare access, nutrition, and staff training. The home lists dementia as a specialism for both over and under-65 residents. No specific findings about GP access, medication review, care plan quality, or dementia training content are included in the published summary. The rating alone confirms adequacy but provides no detail that would allow a meaningful comparison with other homes.Is this home caring?
Augusta Court received a Good rating for Caring, the domain most directly concerned with whether staff treat your parent with warmth, dignity, and genuine respect. This is the highest-weighted area in DCC family review data, with staff warmth scoring 57.3% and compassion and dignity 55.2%. Despite the positive rating, the published summary includes no inspector observations of staff interactions, no resident or family quotes, and no specific examples of how dignity is upheld in daily routines. The rating confirms that inspectors did not find cause for concern, but the absence of detail means this report cannot tell you how caring the home actually feels to live in.Is the home responsive?
The Responsive domain — which covers whether the home meets individual needs, provides meaningful activities, and responds to complaints — was rated Good. Augusta Court's specialism in dementia suggests the home should have provision tailored to cognitive impairment across the age range. The published summary provides no detail about activity programmes, individual engagement, complaint records, or how end-of-life preferences are documented and respected. As with other domains, the Good rating confirms the absence of failure, but not the presence of excellence.Is the home well-led?
Augusta Court was rated Good for Well-led, indicating that inspectors were satisfied with the management culture, governance systems, and accountability structures in place in February 2022. A named Registered Manager (Miss Magdalena Urszula Zajac) and Nominated Individual (Mr Daniel Ryan) are identified. The home is operated by Anchor Hanover Group, which brings organisational oversight and quality frameworks. A monitoring review in July 2023 found no reason to change the rating. No detail about manager visibility, staff culture, audit processes, or how the home responds to feedback is included in the published text.
Source: CQC inspection report →
What the evidence base says
Augusta Court cares for adults over 65 and under 65, with particular experience supporting people living with dementia. For residents with dementia, the team balances safety monitoring with maintaining dignity and freedom of movement. Staff show patience and understanding when residents experience confusion. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Augusta Court holds a Good rating across all five domains from its February 2022 inspection, but the available report text contains almost no specific observations, quotes, or detailed evidence — so the Family Score reflects the rating itself rather than rich supporting detail that would give you real confidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe a place where residents stay occupied through daily activities and entertainment programmes. The team brings warmth to their work, showing both kindness and professional skill when supporting residents through confusion or frailty.
What inspectors have recorded
The staff team pays careful attention to the basics — making sure residents are washed, fed and comfortable throughout the day. They use motion sensors and regular checks to keep everyone safe whilst still respecting people's independence and choices.
How it sits against good practice
It's the combination of structured days and adaptive care that helps residents here maintain their connections and comfort.
Worth a visit
Augusta Court, on Winterbourne Road in Chichester, was rated Good across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led — following an inspection on 24 February 2022. The service is run by Anchor Hanover Group, one of the UK's largest not-for-profit care providers, and a named Registered Manager is in post. A subsequent monitoring review in July 2023 found no reason to change the rating. The home cares for adults over and under 65, with dementia listed as a specialism, and has 46 beds. The main limitation of this report is that the published inspection summary contains almost no specific detail — no inspector observations, no resident or family quotes, no staffing figures, no descriptions of activities or food, and no information about the physical environment. A Good rating is genuinely positive, but on its own it cannot tell you whether your mum or dad will be settled, stimulated, and treated with warmth. When you visit, focus your questions on the things the inspection cannot answer: ask to see the dementia unit after 6pm to observe night staffing, ask how many staff on shift have specific dementia training, ask what happens when a resident becomes distressed, and ask to see an example of a completed care plan to check whether it reads like a real person or a form.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Augusta Court care home, Chichester describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where themed days and gentle routines help residents stay connected
Dedicated residential home Support in Chichester
When families visit Augusta Court in Chichester, they often find residents gathered for the day's activities — whether that's a themed event or simply enjoying the accessible gardens. This South East care home creates structure and engagement for residents who need extra support, including those living with dementia.
Who they care for
Augusta Court cares for adults over 65 and under 65, with particular experience supporting people living with dementia.
For residents with dementia, the team balances safety monitoring with maintaining dignity and freedom of movement. Staff show patience and understanding when residents experience confusion.
“It's the combination of structured days and adaptive care that helps residents here maintain their connections and comfort.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Augusta Court holds a Good rating across all five domains from its February 2022 inspection, but the available report text contains almost no specific observations, quotes, or detailed evidence — so the Family Score reflects the rating itself rather than rich supporting detail that would give you real confidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe a place where residents stay occupied through daily activities and entertainment programmes. The team brings warmth to their work, showing both kindness and professional skill when supporting residents through confusion or frailty.
What inspectors have recorded
The staff team pays careful attention to the basics — making sure residents are washed, fed and comfortable throughout the day. They use motion sensors and regular checks to keep everyone safe whilst still respecting people's independence and choices.
How it sits against good practice
It's the combination of structured days and adaptive care that helps residents here maintain their connections and comfort.
Worth a visit
Augusta Court, on Winterbourne Road in Chichester, was rated Good across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led — following an inspection on 24 February 2022. The service is run by Anchor Hanover Group, one of the UK's largest not-for-profit care providers, and a named Registered Manager is in post. A subsequent monitoring review in July 2023 found no reason to change the rating. The home cares for adults over and under 65, with dementia listed as a specialism, and has 46 beds. The main limitation of this report is that the published inspection summary contains almost no specific detail — no inspector observations, no resident or family quotes, no staffing figures, no descriptions of activities or food, and no information about the physical environment. A Good rating is genuinely positive, but on its own it cannot tell you whether your mum or dad will be settled, stimulated, and treated with warmth. When you visit, focus your questions on the things the inspection cannot answer: ask to see the dementia unit after 6pm to observe night staffing, ask how many staff on shift have specific dementia training, ask what happens when a resident becomes distressed, and ask to see an example of a completed care plan to check whether it reads like a real person or a form.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Augusta Court care home, Chichester measures up against the other homes you’re considering. Free account.
In Their Own Words
How Augusta Court care home, Chichester describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where themed days and gentle routines help residents stay connected
Dedicated residential home Support in Chichester
When families visit Augusta Court in Chichester, they often find residents gathered for the day's activities — whether that's a themed event or simply enjoying the accessible gardens. This South East care home creates structure and engagement for residents who need extra support, including those living with dementia.
Who they care for
Augusta Court cares for adults over 65 and under 65, with particular experience supporting people living with dementia.
For residents with dementia, the team balances safety monitoring with maintaining dignity and freedom of movement. Staff show patience and understanding when residents experience confusion.
Management & ethos
The staff team pays careful attention to the basics — making sure residents are washed, fed and comfortable throughout the day. They use motion sensors and regular checks to keep everyone safe whilst still respecting people's independence and choices.
The home & environment
Residents have ensuite facilities in their rooms, with thoughtful touches like plenty of natural light and safety features that don't feel restrictive. The outdoor spaces are designed for easy access, giving everyone the chance to spend time outside when they want to.
“It's the combination of structured days and adaptive care that helps residents here maintain their connections and comfort.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
